The construction industry is one of the areas of work that is most accustomed to change. They change job sites, they are constantly developing new projects, and with every project comes a new foundation, new materials, new guidelines, needs, and even regulations. For an industry so adept at change, they have a particular advantage. The question is whether they take part in that advantage.
In many companies, and specifically those in the construction industry, there is a desire for tradition. That tradition is often thought to have created your perfect culture. That tradition might be having a certain process or way that you initiate, complete, and transition through projects. In general, it's true--there is no need to change that aspect of your business.
What is important to focus on, and what makes the difference between a company with a competitive advantage and one that might be second tier or runner up, are the tools you use to make that traditional process faster, more efficient, maybe even more cost effective.
Change can be a tradition too
There’s no doubt about it, when you begin to explore the technologies our world and our experts have given us, you will run into little pieces of your process that you see no reason not to change. You may run into details that really make no difference to your projects after all, but you continue to spend the time on them because “that’s the way we’ve always done it.”
So where do you begin researching these tools to make you better? Once you’ve hit the point at which you’re willing to open your mind and organization to change, don’t waste another minute. Start with the basics. Communication. Email. Text messaging. Evaluate how you’re working now, and then experiment with other solutions.
A change-ready scenario
You have remote workers. How do you get a hold of them when there’s an emergency change in an on-site project? Do you text? Do you call? What device are they using? Is it owned by the company? If they leave the company, could any information they have on that device be shared with people outside your company?
There are a lot of questions you can ask yourself, and there might not be one answer that satisfies every single one of them. For example, you might find that Google for Work is the answer to your communication needs. There’s a lot that the Google Platform can do, but let’s simply focus on the messaging aspect for now. When notifying someone in the field, you have the option to choose your mode of communication based on how immediate you need the response to be. Seamlessly move from an email to a chat, and if you need to see someone face to face, or view a specific spot on-site from the office, one click will transition you into a video conference call.
Are you convinced that your employees won’t check their email messages or have the bandwidth on their mobile device to hold a secure call? Once you’re on Google Apps, you have even more solutions at your fingertips. Take DialPad, for example. DialPad is a phone system that is built for Google. It integrates with the platform, while acting as a company phone that employees can use on their personal mobile devices or laptops. What makes this a better solution than what most companies are using now is that you don’t need to buy your employees a separate work phone to secure information, nor do you have to worry about them using their personal phone number to contact or be reached by people outside of the organization. The number for all their work-related situations is owned by the company.
Google for Work, DialPad – we’ve only just uncovered the surface of those solutions and there are even more out there to discover. Maybe what you’re looking for isn’t something that can come from an out-of-the-box-solution. Even with change management and cloud partner experts, you need something more specific or more branded. Maybe an internal application that optimizes your current paper and pen processes or an automation that completes some of that tedious work for you. Application development can be a project on it’s own or one that integrates with those mentioned earlier here.
The possibilities are endless. Technology has given the construction industry a way to finally build an internal work environment with the same precision and passion that they build our physical surroundings with. Change can be good. Those in construction know that all too well.
Learn more about the Bakers' construction projects below!Originally published on December 28, 2015