When it comes to measuring true customer satisfaction, a simple survey just won’t cut it. Enter our custom Instant CSAT solution.
With a custom Instant CSAT solution built from Google’s powerful machine learning services, you get real, easy-to-read insights to help you increase customer loyalty without having to ask your customers a single question. Yeah, it's that simple.
Know the emotion of your customers for better understanding of their experiences
Track trends in overall customer satisfaction
Discover correlations you’ve never noticed and predict which customers need your attention
Gain insights to improve process and coach your employees
Use with any data source, including CRM, email, website chat boxes and more
Phone calls, emails, chat boxes, you name it. You give us the data source, we’ll give you a full analysis.
We run your data through a top-notch mix of Google Cloud products—along with the Cloudbakers’ touch to make sure they work together oh so well.
All the info you need to make the best decisions for your customers and your business, all in easy-to-read visuals.