Digging down further
For each of these functions, Cloudbakers has broken down the information into four key sections.
- Team Review: In many manufacturing organizations, there are multiple cross functional teams which need to collaborate throughout a customers' lifecycle. For example, the accounting team is often involved in credit checks for pending prospects throughout the sales process along with their standard company accounting roles. For each functional business area listed, we’ll review the all other teams involved in collaboration for that business area's day-to-day activities and responsibilities.
- Environment Review: Across each business unit, there are likely a number of different applications utilized to enhance the team’s performance. We’ll be taking a look at each tool, the information contained, and the use case for that business unit.
- Process Review: Each organization typically has a process and data flow that is somewhat unique to that organization's core principals. We’ll explore the multiple processes necessary to take a client from lead to customer and beyond including the trail of customer data when passing from one business unit to the next.
- KPI Review: Reporting is necessary to keep your business running operationally sound. Understanding key metrics helps the business explain gaps in the current company processes, data collection tools, and holes in operations. Sometimes working backwards from the final vision is the best way to begin a project.
We're confident that with the right discovery and planning, your strategy will come to life seamlessly and your entire team will be on board.